Simon Fraser University at Harbour
Centre
David See-Chai Lam Centre for
International Communication
Pacific Region Forum on Business and Management
Communication
"We Are All Ethnocentric - Origins, Features,
Results and Treatments For A Necessary Human Condition"
by Professor Michael Harris Bond
Presented on Thursday, February 2, 1995, 2:00 p.m. - 3:30 p.m.
*Made possible by a grant from the Panicaro
Foundation
Summary by Lillian McClanaghan
Professor Michael Harris Bond's presentation provides a definition
of ethnocentrism and its implications in cross-cultural interactions.
He begins by drawing from his Baha'i background to illustrate our
common humanity and the degree to which we are inter-related. He
introduces two approaches that psychologists use to explain
ethnocentrism: terror management theory and evolutionary theory. He
discusses general determinants of ethnocentrism and some societal,
organizational and interpersonal interventions.
INTRODUCTION
To illustrate a growing consciousness and concern about our common
humanity, Professor Bond quotes a Baha'i writing, "Ye are the leaves
of one tree and the fruits of one branch". Bond cites newspaper
reports of natural disasters, acts of barbarism, and savagery which
appear to reinforce the following quote from the Baha'i Proclamation
on World Peace: "doubts, misconceptions, prejudices, suspicions, and
narrow self-interest beset nations and peoples in their relations to
one another." He further quotes that "The Baha'i faith regards the
current world confusion and calamitous condition in human affairs as
a natural phase in an organic process, leading ultimately and
irresistibly to the unification of the human race in a single social
order whose boundaries are those of the planet."
Bond acknowledges that not everyone may be as optimistic, but as a
social scientist he approaches these challenges by trying to
understand "some of the issues, the processes which lead people to
hate, to destroy otherness and difference or to appreciate and
embrace difference". In order to cope positively with the questions
of how we can educate people, structure organizations, create legal
institutions, manage national policy, conduct international relations
to reduce some of the "efflorescence of this ugliness" and to create
more unity in diversity, Bond draws from some of his work on
ethnocentrism.
Definition of Ethnocentrism: Bond defines ethnocentrism as "the
feeling that one's group has a mode of living, values and patterns of
adaptation that are superior to all others." It's also coupled with a
generalized contempt for members of other groups. Sumner, in 1904
defined ethnocentrism as "the view of things in which one's own group
is the centre of everything and all others are scaled and rated, in
reference to one's group. Each group thinks that its own folkways are
the only right ones. And if it observes that other people have other
folkways, these excite its scorn." Ethnocentrism may manifest itself
in behaviour such as warfare, attitudes of superiority, hostility,
violence, discrimination, proselytization, and verbal aggression.
Bond uses Piaget's model on child development as a parallel for
ethnocentrism. In Piaget's theory the child believes that he is the
center of the universe until he learns to "de-center", i.e., he
realizes that the world can be constructed from a number of different
perspectives. Similarly, Bond queries whether the requirements of
cross-cultural contact promote a similar "de-centering", i.e., does
cross-cultural contact force us out of our egocentrism? The answer is
that cross-cultural contact may force us out of our ethnocentrism but
probably it will not.
He points out that there are many forms of cross-cultural
interaction that do not involve "de centering" or cultural
re-learning. He borrows a Chinese proverb: "You cut the other
person's toes to fit your shoe" to illustrate the "colonial" model
for cross-cultural contact whereby one party exercises an advantage
over another in terms of superior knowledge, resources, weapons, etc.
Even as we move to a more "egalitarian" model which presupposes a
spirit of open-mindedness and generosity, people may still feel
neglected, insulted, ignored and rejected in cross-cultural
interactions.
ORIGINS OF ETHNOCENTRISM
Psychologists use the following theories to try to explain
ethnocentrism:
Terror Management Theory: This theory maintains that there are two
distinctive features of our human condition: an awareness of our own
mortality and an awareness of our everyday vulnerability. These
awarenesses create in us a state of terror or anxiety. We try to
manage this terror by "embracing a cultural script....by taking on an
ideology, a view of life, a way of living, a set of beliefs which
promise directly or symbolically, a kind of transcendence of death, a
way to escape our own mortality."
This cultural script provides religious and or mythic frames of
meaning that allow us to transcend the despair that arises from an
awareness of our own mortality. Self-esteem in this theory is defined
as that way in which each of us attempts to meet the requirements of
the cultural script. If we are successful, we feel good. If we are
not, we feel depressed.
Bond discusses what happens when we make contact with people whose
beliefs and cultural tradition challenge our own perspective. He
quotes: "the mere existence of different others is inherently
threatening because they either implicitly or explicitly challenge
the absolute validity of one's own perspective". According to this
analysis, prejudice is a psychological inability to tolerate the
existence of different others and results from a need to maintain
absolute faith in one's own cultural world view.
The conclusion is that we are all ethnocentric to varying degrees
because "we are born into a culture at birth and we cling to that
culture as a bulwark against chaos and the terror of death."
Evolutionary Theory: Evolutionary theory posits that we all belong
to bands or clans in order to survive in a hostile environment. In
exchange for food and comfort, security and protection we gave
loyalty, service and defence to our band. Bond quotes Brewster Smith
who states that we possess "a readiness to form groups and to favour
the groups we belong to." It is also likely that natural selection
not only enhanced the individual's identification with his group but
also reinforced either the real or perceived superiority of the
group. This perceived superiority of one's own group is a basic
component of ethnocentrism. Thus, our sociability as well as our
ethnocentrism may have an evolutionary biological base.
Measuring Ethnocentrism: Psychologists measure ethnocentrism by:
1) assessing interpersonal attitudes or attraction towards typical
group members, e.g. an immigrant from Hong Kong, a "white" Canadian,
etc., 2) measuring favourability ratings where people are asked to
rate others from different ethnic groups, 3) measuring behavioural
intentions, i.e., the likelihood of a certain behaviour, either
associative or dissociative and 4) measuring social distance, i.e.,
patterns of association among and across people of different cultural
groups.
Within the context of how Hong Kong people will respond to the
"major actors" who will have a role in determining Hong Kong's
future, Dr. Bond shares results from his recent study on Hong Kong
Chinese high school students and their attraction towards other
cultural groups. Students were asked to rate their attraction towards
nine categories of people ("ideal" Chinese, "traditional" Chinese,
Hong Kong persons, Guangzhou persons, Beijing persons, Taiwan
persons, Singapore persons, American-born Chinese, and Westerners).
The rating of scores (higher scores meaning greater attraction
towards that particular group) resulted in the "ideal" Chinese being
ranked the highest. Next were gradations of attraction ranging from a
fairly high score for Westerners and for people from one's own group
to a low score for Guangzhou people.
Dr. Bond looked at two predictor variables to explain the
students' responses. He examined students' beliefs about other groups
in terms of a) their imputed values, i.e., self-transcendence or
values of universalism and benevolence towards others and b) their
imputed degree of political liberalism. He found that these two
variables explained 48% of the variance in interpersonal attraction
towards people from other groups. Dr. Bond believes that the results
from his research are representative of situations in other
countries.
GENERAL DETERMINANTS OF ETHNOCENTRISM
Cultural Factors: Research done on Chinese values show that
cultural differences influence people's willingness to endorse values
that favour either social integration or cultural isolation.
Countries that emphasize a sense of superiority, uniqueness and
cultural traditions are more likely to deny human rights to people
from other cultural traditions.
Political Factors: Many believe that immigrants are more welcome
in democratic countries because their vote is being wooed. In Canada
for example, due to an economic recession and the perception that
immigrants are exploiting the welcome mat, the tide may be moving in
the other direction, however. This rejection is mitigated by its
multicultural policies.
Economic Factors: Economic factors such as unemployment also drive
ethnocentrism. For example, it was discovered that in the U.S. the
number of lynchings of Southern blacks could be correlated to the
price of cotton over a fifty-year period. The lower the price of
cotton, the higher the number of lynchings; the higher the price of
cotton the fewer the number of lynchings. Other indicators such as
the kind of media coverage given to immigrants in terms of themes and
language can be tracked to determine whether immigrants are rejected
as a function of the economic situation.
Historical Factors: Immigrant societies are much less ethnocentric
than mono-cultural societies. Factors such as the belief that one's
honour depends upon repaying an injustice committed against one's
self, family and friends in addition to beliefs about the "out" group
and its tolerance and fairness can all contribute to
ethnocentrism.
Social Factors: Some social factors that influence ethnocentrism
are activeness and passivity of the "out" group in pursuing its goal
for equal rights in society. According to Bob Altmeyer who has done
work on right wing authoritarianism, passive persistence is a more
effective policy than active resistance. Other factors include group
security in the ethnic hierarchy, intermarriage, social mobility, and
numerical and physical distinctiveness of the "out" group.
Psychological Factors: It was found that a high openness to
experience (one of the basic five personality dimensions) is
correlated with low ethnocentrism. People's beliefs about the
desirability for intercultural contact can also be measured. Another
factor influencing cross-cultural contact is whether people use a
typical Western zero-sum or an alternative minus sum approach to
conflict.
Nationalism Factor: Feshback's research at UCLA shows that it is
possible to distinguish nationalism from internationalism. He notes
that there are three identifiable components. Two of them he terms
"nationalism" (a sense of superiority of one's own culture over other
cultures) and the other he terms "patriotism" (an appreciation of
one's own cultural background without invidious comparison to other
cultural groups). Feshback argues that it is possible to be
nationalistic without being patriotic and vice versa.
INTERVENTIONS TO ETHNOCENTRISM
a) Knowledge: Provide meanings of behaviour and use cultural
assimilators to teach people about others.
b) Guided practice: Provide knowledge on what to do when a
compliment is declined, how to serve others, and how to apologize
profusely. We can practise doing culturally difficult things.
c) Mentorship: Companies that send an employee overseas can hire a
mentor from the receiving culture to educate him about the other
group's cultural realities.
d) Intermarriage: Intermarriage can lessen our ethnocentric
tendencies.
e) Language Acquisition: Acquire another language. This provides
an avenue to people of that culture. It also functions as a social
signal of our willingness to accommodate to people of the other
group.
f) Cooperation: Participate in joint ventures with other cultural
groups. This promotes diversity and unity within diversity.
g) Organizational, social and political support: Work for
organizations that not only honour other cultural traditions but also
implement policies for multicultural representation in the
workforce.
h) Media coverage: Demonstrate the advantages that accrue with
respect to diversity issues. Question whether the media promotes
cross-cultural diversity and whether it provides information on
synergy.
i) Research: Encourage research that publicizes the advantages of
synergy.
j) Education: Design educational curricula so that it reflects the
goals as expressed by Paul Kennedy in his book, Preparing
for the 21st Century. He states that education "means more than
technical re-tooling of the work force. It's not just more
polytechnics or the emergence of professional classes or even the
encouragement of a manufacturing culture in the schools and colleges
in order to preserve a productive base. Education in a larger sense
also implies a deep understanding of why our world is changing, of
how other people and other cultures feel about those changes, of what
all have in common as well as what divides cultures, classes and
nations. Because we are all members of a world citizenry, we also
need to equip ourselves with a system of ethics, a sense of fairness
and a sense of proportion as we consider the various ways either
collectively or individually how to better prepare for the 21st
century."
Dr. Bond concluded his remarks on the challenge of preparing for
the 21st century by quoting an African proverb: "We do not inherit
the earth from our parents, we borrow it from our children". Let us
return the earth in better shape than we received it!
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